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Grievance Redressal
Process

We aim to delight our customers and work hard to make sure that we help our customers avail the best credit solutions from our vast network of lending partners. However we understand that even with our best efforts we may get it wrong some times. If you have a complaint or would like us to address any concerns please reach out to us at support@credithaat.com or send a letter to -

VIBHUPRADA SERVICES PRIVATE LIMITED
Office No. 10/11, 1st Floor, Tower B,
Downtown City Vista, Survey Number 58/2,
Fountain Road,
Kharadi Pune MH 411014 IN.

Escalation process: If your query/complaint has not been addressed within 7 working days; please reach out to our Grievance Redressal Officer as provided below -
Grievance Redressal Officer : Monika Kaushik
Tel : 020-4125-7718
Email id : grievance@credithaat.com
Designation : GRO
Office address : HO

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